Picker Institute Always Events℠

Picker has determined that an operating principle focused on the concept of Always Events℠ can be implemented to drive the system to become more patient-centered. In contrast to the well-known “never events,” patient-focused Always Events are aspects of the patient and family experience that should always occur when patients interact with healthcare professionals and the healthcare delivery system.

Saturday, March 19, 2011

What do you think about the concept of Always Events℠?

Picker has determined that an operating principle focused on the concept of Always Events℠ can be implemented to drive the system to become more patient-centered. In contrast to the well-known “never events,” patient-focused Always Events are aspects of the patient and family experience that should always occur when patients interact with healthcare professionals and the healthcare delivery system.


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